bd experience cancun airport transferbd experience cancun airport transfer

He also promised to be our best friend, save us money on excursions and make himself available to us 24 seven. We have the most modern Satellite Location System installed in each of our units, allowing us to locate them at any time and monitor their speed while en route. We only waited a few minutes for our private van to arrive. BD Experience prides itself on providing high standards of service to each of our guests, therefore take it very seriously when we are unable to exceed your expectations regarding our shuttle services. They were excellent! Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. Customer Service Department, Dear Guest: Our uniformed BD Experience Agents are always waiting for our guests outside the terminal. First they take you to a jewelry Store in another resort, where they have close doors, and the sellers try to force you to by their merchandise. Cancun. We (2 adults and 2 kids) went on 2 excursions and booked both excursions with Omar Malpica with BD Experience - directly at our resort. Which would have been a 3-hour total wait at the cancun airport for a ride. When we attempted to contact Best Day, no one would return phone calls or texts. It is always a pleasure to assist you and we remain at your disposal. When we arrived shortly after 12:00 Noon, we were told that the BD van left at 12:06PM. BD Experience: Cancun Airport Transfer - See 8,716 traveler reviews, 569 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. Horrible experience. If I could give no stars I would. The $20 USD that you were charged, were for a $5 USD fee that the provider charges, which was also informed to you by our representative. L' Eclair Cafe & Reposteria. Amazing time in Tulum ! No one answered the local number, and the 1800 number was a nothing more than a sales scam for a medical alert device. The price was $99/each, $64 of which was to be paid to BD at the time of booking. Over 1,000,000 pictures I want to confirm a transfer booked through American Airlines. BD Experience: Good way to get from the airport to the hotel. - See 8,897 traveler reviews, 583 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. We are scheduled to arrive on Monday 6/14 how to we confirm our pickup. - See 8,896 traveler reviews, 583 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. We have extensive liability insurance to protect our passengers in Cancun and the Riviera Maya. Dear Guest: He took a very long time to explain how he was going to save us lots of money on excursions, save us from aggressive timeshare sellers, etc. BD Experience, Flight changed to 6:50 on Thursday Jan 5. Cancun. We had no issues with transportation. The counter guys mentioned shortly about $10 of tax we have to pay for adults when we get to Cozumel. Do yourself a favor and just take a cab. More than 36 years of experience in transportation services have allowed us to perfect our services and guarantee the satisfaction of our customers. Overnight. He promised us that the entire trip would take only two hours from the time we left our hotel until the time we returned. Balloon Tours 0. Service available for up to 8 passengers. Lder en el mercado de tours y traslados, con ms de 35 aos de experiencia ofreciendo comodidad y seguridad para que sus, This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. You can cancel this reservation up to 24 hours in advance for a full refund. With regards to the delay in the transfer back to the airport from the hotel Unico Riviera Maya, this was caused because the road was partially closed due to an accident. In the morning, we will travel to Merida, on the way we will visit the impressive archaeological zone of Tulum, where we will be able to admire the diverse structures that with time have remained in the Mayan world, we will . Lote 7 SM. They refused to provide the service and told Expedia I used the voucher, horrible company stay away!!! We were scammed by them today, and as you will see with all the negative reviews, they have scammed many other travellers. Jet Blue vacation package partnership with BD Experience. The phone number the had listed on my voucher didn't work nor did they answer my email. 10-50 minutes. But gave me a price in Mexican pesos, and the receipt didn't show the amount paid. Worst excursion company ever, DONT USE!!! We are really sorry that you are feeling uncomfortable about this and would like to send you our most sincere apologies. atencion.clientes@dufry.com . BD Experience has positioned itself as the leading transfer and tour company in the Mexican Carribean. We got there, and no one was there to retrieve us. I purchased a vacation package from westjet that include transportation round trip to and from airport from BestDay. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Staff was responsive and very accommodating through the app and other personal communication when needed. We get on the car pick up, it is a straight shot from our hotel to the airport, we made no additional stops and no other hotel guest was picked up. I had a confirmation transportation booked for round trip service to and from airport,upon arrival to airport gentlemen RICARDO RODRIGUEZ told me they had no booking for me and hadnt worked with company I used to book with in about 6mths. Lie #2. Thanks! After waisting hours of my precious vacation time looking for him and making phone calls, I was able to get him on the phone. Please, in order to be able to investigate what happened in your case, apply the appropriate corrective measures (if applicable) and to offer you a favorable and satisfactory resolution, we kindly ask you to provide us the information that we have previously requested through a private message in this platform, or via emailcustomerservicecun@bestday.com. Once again, we want to apologize for this situation. Bonampak Mza 2. Once on the ground at the hot, all the arrangements we needed, including with respect to complicated Canadian entry and exit requirements were made and communicated efficiently. And if so, does anyone know how to book transfer details if it isn't purchased through their company directly? By BD Experience 30-60 minutes Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your Free cancellation Recommended by 100% of travellers from 597.51 per group Reserve See More Tours Travellers talk about " westjet vacations " (64 reviews) " cancun airport " (430 reviews) " They're very helpful. Tripadvisor performs checks on reviews. Worse company ever! It will be our pleasure to serve you. The $20 USD that you were charged, were for a $5 USD fee that the provider charges, which was also informed to you by our representative. Respectfully: 39. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. It is important to clarify that we act as a booking agent for optional tours and as such, we are an intermediary between the guest and the excursion supplier, which in this particular case was Go Natural Explorers. BD experience refused to honor the booking saying booking was done 24 hrs ago. BD Experience (Cancun) - All You Need to Know BEFORE You Go, Adults Only and Adult Friendly Resorts Cancun, Hotels near Sat Mexico Tours Cancun & Riviera Maya, Hotels near Cancun Airport Transportation, Hotels near Aerodromo de Playa Del Carmen (PCM), Motels near Aerodromo de Playa Del Carmen (PCM), Hotels near Universidad Interamericana Para El Desarrollo Sede Tizimin, Hotels near Instituto Tecnologico de Tizimin, Hotels near Unidad Multidiciplinaria Tizimin, Zipline & Aerial Adventure Parks in Cancun, La Isla Shopping Village: Tickets & Tours, Xoximilco Cancun by Xcaret: Tickets & Tours, Zona Arqueologica El Rey: Tickets & Tours, El Parque de las Palapas: Tickets & Tours, Puerto Cancun Marina Town Center: Tickets & Tours, Unlimited Drinks & Tacos At The Gorgeous Shores Of Los Cabos! Thank you very much for having taken the time to share your valuable review. 15 tht of july , of course no reaction of this corrupt organisation ! We confirmed the time with them several days before. So we already are talking about$50 in cash that we paid extra after paying $250 for the tour for 2 people. This is the version of our website addressed to speakers of English in the United States. Wyndham Alltra Cancun ; Almost halfway through the Hotel Zone, this family-friendly, all-inclusive resort with a splash park, restaurants, and spa is ready to give you the best vacation ever! BD Experience has positioned itself as the leading transfer and tour company in the Mexican Carribean. The only they cared for was tips and selling beers. Spectacular spas. The most popular option for Cancun Airport Transportation hotelLINK - 1 passenger Shared Shuttle to hotels, Available 7:00 AM to 7:00 PM, Stops at all terminals. Not sure? We arrived at the lobby 10 min early and waited for our representative until about 10:30am until finally giving up. BD Experience has positioned itself as the leading transfer and tour company in the Mexican Carribean. The positive thing was our tour guide Marcos who tried to make it as plausible as he could for us. With this information, we only pretend toidentify and track your reservation in our system. What time will pick up be. Water Activities 0. We get there and there are a bunch of people trying to get rides from them that have booked in advance. I had trouble booking my airport transfer and had to use Expedia to get in touch with the company. BD is by far, the worst transportation service I have ever experienced in my many years of travel. Sincerely, They are the only transfer service I use in Mexico. Flight changed to 6:50 on Thursday Jan 5. By BD Experience. The toilets were dirty and hard to flush and smelled bad. Generally they will arrive 4 to 5 hours at the hotel before your flight leaves. I do not recommend this Tulum Xel ha package. We thought it was a bit strange, but we said we would wait a few more minutes before trying to contact them. Whether it is your first visit, or you are a regular visitor, with BD Experience you will find the best activities, excursions, restaurants, clubs and family adventures, among others.All you need is to relax and enjoy your stay, we will take care of the rest! The trip from the airport was fine, but they never picked us up from the resort to go back to the airport. Dear Mr. Williford Contact page of BD doesnt work, more than 10 emails sent. Dear Mr. Williford This is the hardest company to contact. We booked a total of three excursions with our Rep. Gerarado at The Royalton Chic Cancun. Mexico, Yucatn Peninsula, Tulum Ver Mapa Reservado nas ltimas 10 horas. I purchased a vacation package from westjet that include transportation round trip to and from airport from BestDay. Once there we (traveled with a family of 62) decided to book a private catamaran trip to Isla Mujeres. The next day, I decided also to buy tickets for my family of 5 to join them . A private guide/tour of Tulum from Blue Diamond Resort. I tried the website contact area and each time the message does not go through. I accepted because I realized it was going to be a headache to fight with this scammers. Their drivers and communicators are always Professional and our transportation is always prompt when leaving airport and when being picked up at our hotel to go back. Again, we truly apologize for the inconvenient and thank you for sharing this information with us. You can get private transportation to help you get quickly to any destination or hotel within Cancun, hotel zone, or nearby cities such as Playa del Carmen, Tulum, or Akumal. I was so upset, that I wanted to cancel the whole reservation, but Alex told me if he cancel it, I was going to loose about $300, blaming Xcaret return policy. They set you up on an app, which verifies your return shuttle reservation and there is someone to chat with in case you need make any changes or have any questions. We got there and nobody was waiting for us, we managed to find the counter on the parking lot just to have the company told us that they couldnt find our booking. Your adventure begins with a visit to Cancun, one of the main tourist destinations worldwide. My trip was booked AND payed 2 times due to a failure of the system. Corporate Offices in Mexico Our transfer voucher also had a 4:30 pickup.One van arrived ready to pick 6 of us up. I had trouble booking my airport transfer and had to use Expedia to get in touch with the company. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. It has been more than one week, and the refund still has not come. customerservicecun@bestday.com. With more than 10 years of experience and recognition, that offers high-quality Cancun Airport Transfers services. Not sure? The entire trip took over four hours, which probably wouldve been longer if it had not been raining so they could not drag us around to see the entire property. So we ask some people they said go around the corner to BD experience. more, #102 of 581 Boat Tours & Water Sports in Cancun, Cultural Tours Boat Tours Sightseeing Tours Nature & Wildlife Tours. Be warned, dont use this company!!!! , , Thanks! Over 1,000,000 pictures We have an extensive fleet of vehicles, so you can choose the best for you. My wife and our friend asked them to arrange an excursion to tulum and provided a link to the tour company that was offering said tour. Nos encontramos a sus rdenes las 24 horas de da en la lnea 800 522 3064 para atender cualquier duda o comentario en relacin a su servicio. BD Experience has positioned itself as the leading transfer and tour company in the Mexican Carribean. Balloon Tours 0. Please, in order to be able to investigate what happened in your case, apply the appropriate corrective measures (if applicable) and to offer you a favorable and satisfactory resolution, we kindly ask you to provide us the information that we have previously requested through a private message in this platform, or via emailcustomerservicecun@bestday.com. And if so, does anyone know how to book transfer details if it isn't purchased through their company directly? Book your Standard . You should contact your travel agent for pickup time. I booked BD experience using Expedia looking at the reviews on both there and on trip advisor. They were prompt, courteous, and efficient. Cancun Airport Transportation Cancun Airport Transportation 3,982 Reviews #48 of 588 Transportation in Cancun Transportation, Taxis & Shuttles Cancun 77533, Mexico Open today: 12:01 a.m. - 11:59 p.m. Save Cancun Airport Hotel Private Transfer by Minivan 156 Book in advance from C$50.03 per adult Check availability View full product details We have used BD the last 3 years. BD Experience: Cancun Airport Transfer - See 8,859 traveler reviews, 583 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. 40 min late for the scheduled pickup and we are not happy to say the least. Check-in to the hotel upon . Snorkeling, kite surfing and other aquatic activities.

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